Key Lime Interactive

We Stand By Our Values


To Make a Difference Through Better Designed Products & Services

Our shared purpose for better-designed products and services for the betterment of everyone is not only our mission but our passion.

About Key Lime Interactive (KLI)

We’re a user experience (UX) research and customer experience (CX) service design agency with 12+ years of serving over 150 clients in all industry segments across Fortune 1000s, including Amazon, Roku, Bose, and Google.

Full-Stack CX/UX Team

We are thought leaders, strategists, researchers, designers, and front-end developers who deliver strategic insights, advice, ideas, and prototypes that help enterprise companies move the needle in terms of customer experience differentiation.

Woman & Minority Owned

We are a woman and minority-owned business founded in 2009 with a team of diverse CX/UX experts helping companies like yours take a human-first approach to building better products and services.

We Are Global

We are one of the founding members of the UX Fellows Alliance with over 26 locations around the globe.

Sweet Spot for Emerging Tech

We are one of the few design research agencies offering a suite of CX/UX solutions for product experiences using emerging technologies, like virtual reality (VR), extended reality (XR), voice technology, and conversational user interfaces (CUI).


It’s Who We Are


Insights That Keep Pace

It’s our business to fast-track the insights you need to make smarter product decisions. Accelerate growth and engagement with Key Lime research and our proprietary tools and processes.


EmTech CX/UX Authority

We are the preferred UX research partner for brands blazing trails with XR and Voice Tech experiences. We invest resources to deliver key insights to companies endeavoring to include emerging technology in their offering.


Make Smarter Business Decisions

The diversity of lived experiences of our people are our greatest trade secret. It is reflected in the integrity of insights we deliver to brands around the world.

Trusted by over 100 of the world's top organizations


UX-fellows Partner
Inc 2016 award
Expertise 2020 Award
KLI core Values

Core Values

  • See the Puzzle

  • Dynamic

  • Open and Receptive

  • Do the Right Thing

  • Put a Ribbon on It

We live by our values inside and out from our company culture to how we engage with clients and how we engage the communities we serve.

KLI Leadership

Ania Rodriguez

Ania Rodriguez

CEO & Founder

Ania has served as a user experience advisor to Fortune 500 companies around the world for nearly the past two decades on the topics of User Interface Design, Product Design, and User Research. Known for her focus on actionable results and quality, Ania’s leadership has resulted in double-digit growth over the past decade and the company has emerged to become the leading user experience research firm in the United States.

Alex Rodriguez

Alex Rodriguez

Chief Security Officer

Eugenio Santiago

Eugenio Santiago

SVP of Research

Anacarla Castrillo

Anacarla Castrillo

Chief Operations Office

Jennifer Knodler

Jennifer Knodler

Senior Vice President

Denise Descalzo

Denise Descalzo

Head of Human Resources

We're Hiring too!