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White Papers
We talk to 30+ companies on any given day. We’ve put together a few
white papers to highlight some of the bigger questions in the UX industry.
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Biometrics: An Overview
[/vc_column_text][vc_btn title=”DOWNLOAD” style=”custom” custom_background=”rgba(153,191,59,0.01)” custom_text=”#ffffff” size=”lg” align=”center” css=”.vc_custom_1517259489216{margin-top: 50% !important;}” el_class=”download-button” link=”url:http%3A%2F%2Finfo.keylimeinteractive.com%2Fbiometrics-an-overview-white-paper|||”][/vc_column_inner][vc_column_inner el_class=”attach-overlay” width=”1/3″ css=”.vc_custom_1517259391666{margin-top: 0px !important;margin-right: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;background-image: url(https://dev.keylimeinteractive.com/wp-content/uploads/2017/05/robonaut-machines-dexterous-humanoid-39644.jpeg?id=5361) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column_text css=”.vc_custom_1516735263420{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 2% !important;padding-right: 2% !important;padding-bottom: 2% !important;padding-left: 2% !important;background-color: #99bf3b !important;}” el_class=”download-item-title”]
The Future is Here – You Can Talk to Your Machines and They Listen
[/vc_column_text][vc_btn title=”DOWNLOAD” style=”custom” custom_background=”rgba(153,191,59,0.01)” custom_text=”#ffffff” size=”lg” align=”center” css=”.vc_custom_1516750319812{margin-top: 50% !important;}” el_class=”download-button” link=”url:http%3A%2F%2Finfo.keylimeinteractive.com%2Fthe-future-is-now-white-paper|||”][/vc_column_inner][vc_column_inner el_class=”attach-overlay” width=”1/3″ css=”.vc_custom_1517259377800{margin-top: 0px !important;margin-right: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;background-image: url(https://dev.keylimeinteractive.com/wp-content/uploads/2016/07/pexels-photo-57825-e1479748283258.jpeg?id=5095) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column_text css=”.vc_custom_1516735285698{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 2% !important;padding-right: 2% !important;padding-bottom: 2% !important;padding-left: 2% !important;background-color: #99bf3b !important;}” el_class=”download-item-title”]
Ten Questions to Ask a Prospective Usability Partner
[/vc_column_text][vc_btn title=”DOWNLOAD” style=”custom” custom_background=”rgba(153,191,59,0.01)” custom_text=”#ffffff” size=”lg” align=”center” css=”.vc_custom_1517239309614{margin-top: 50% !important;}” el_class=”download-button” link=”url:http%3A%2F%2Finfo.keylimeinteractive.com%2Fusability-partner-white-paper|||”][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height=”yes” gap=”30″][vc_column_inner el_class=”attach-overlay” width=”1/3″ css=”.vc_custom_1517259359925{margin-top: 0px !important;margin-right: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;background-image: url(https://dev.keylimeinteractive.com/wp-content/uploads/2016/08/pexels-photo-210893-e1479764354624.jpeg?id=5093) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column_text css=”.vc_custom_1516735276861{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 2% !important;padding-right: 2% !important;padding-bottom: 2% !important;padding-left: 2% !important;background-color: #99bf3b !important;}” el_class=”download-item-title”]
Elements for an Actionable Customer Journey Map
[/vc_column_text][vc_btn title=”DOWNLOAD” style=”custom” custom_background=”rgba(153,191,59,0.01)” custom_text=”#ffffff” size=”lg” align=”center” css=”.vc_custom_1517239302132{margin-top: 50% !important;}” el_class=”download-button” link=”url:http%3A%2F%2Finfo.keylimeinteractive.com%2Felements-for-an-actionable-customer-journey-map|||”][/vc_column_inner][vc_column_inner el_class=”attach-overlay” width=”1/3″ css=”.vc_custom_1517259337961{margin-top: 0px !important;margin-right: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-left: 0px !important;background-image: url(https://dev.keylimeinteractive.com/wp-content/uploads/2016/08/pexels-photo-e1479764369206.jpg?id=5090) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column_text css=”.vc_custom_1516735297071{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 2% !important;padding-right: 2% !important;padding-bottom: 2% !important;padding-left: 2% !important;background-color: #99bf3b !important;}” el_class=”download-item-title”]
Pros & Cons of Qualitative and Quantitative in UX Research
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Five Best Practices From Public Websites to Improve Your Intranet Experience
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Competitive Mobile Rankings
Every 6 months the Key Lime team creates syndicated reports that are available for sale to interested parties. These industry reports take into consideration not only what features a mobile app or site have, but how important said features are and which one is better from a usability perspective.
[/vc_column_text][vc_row_inner equal_height=”yes” content_placement=”middle” gap=”15″ css=”.vc_custom_1516921883427{margin-top: 0px !important;margin-bottom: 5px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][vc_column_inner width=”1/3″ css=”.vc_custom_1516930383577{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(https://dev.keylimeinteractive.com/wp-content/uploads/2016/08/KLI-Auto-Insurance-Best-Mobile-Experience.jpg?id=5475) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_custom_heading text=”Auto Insurance Best Mobile Experiences” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes” css=”.vc_custom_1516921594344{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 3% !important;padding-right: 3% !important;padding-bottom: 3% !important;padding-left: 3% !important;}”][vc_column_text]
1. GEICO
2. USAA
3. State Farm
*As of 12/31/2017
[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1516930393009{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(https://dev.keylimeinteractive.com/wp-content/uploads/2016/08/KLI-Banking-Best-Mobile-Experience2.jpg?id=5473) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_custom_heading text=”Banking Best Mobile Experiences” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes” css=”.vc_custom_1516918645809{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 3% !important;padding-right: 3% !important;padding-bottom: 3% !important;padding-left: 3% !important;}”][vc_column_text]
1. USAA
2. Bank of America
3. Navy Federal Credit Union
*As of 11/30/2017
[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1516930407035{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(https://dev.keylimeinteractive.com/wp-content/uploads/2016/08/KLI-Credit-Card-Best-Mobile-Experience2.jpg?id=5472) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_custom_heading text=”Credit Card Mobile Experiences” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes” css=”.vc_custom_1516918662456{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 3% !important;padding-right: 3% !important;padding-bottom: 3% !important;padding-left: 3% !important;}”][vc_column_text]
1. USAA
2. Bank of America
3. Wells Fargo
*As of 01/31/2018
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1. USAA
2. Liberty Mutual
3. State Farm
*As of 09/30/2017
[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1516930430220{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(https://dev.keylimeinteractive.com/wp-content/uploads/2016/08/KLI-Online-Grocers-Ranking2.jpg?id=5468) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_custom_heading text=”Online Grocers Mobile Experiences” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes” css=”.vc_custom_1516921631568{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 3% !important;padding-right: 3% !important;padding-bottom: 3% !important;padding-left: 3% !important;}”][vc_column_text]
Coming 2018
[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1516930439481{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(https://dev.keylimeinteractive.com/wp-content/uploads/2016/08/KLI-Automotive-Ranking2.jpg?id=5466) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_custom_heading text=”Car Buying Mobile Experiences” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes” css=”.vc_custom_1516921646785{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 3% !important;padding-right: 3% !important;padding-bottom: 3% !important;padding-left: 3% !important;}”][vc_column_text]
Coming 2018
[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_empty_space][vc_btn title=”Learn More About our Competitive Reports” size=”lg” align=”center”][vc_empty_space][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1517421608703{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_column css=”.vc_custom_1478795089231{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}”][vc_column_text css=”.vc_custom_1517421764406{margin-top: 0px !important;margin-bottom: 0px !important;padding-top: 50px !important;padding-right: 75px !important;padding-bottom: 50px !important;padding-left: 75px !important;}” el_class=”variable-width-text”]
Cruise Competitive Report
In these annual benchmark industry reports, KLI uses a multi-faceted research approach combining: quantitative, qualitative, and behavioral data. Hundreds of participants complete a series of common tasks on each cruise line website. Statistical analysis of this data is employed to rank sites and uncover the top drivers of loyalty and site satisfaction.
[/vc_column_text][vc_row_inner equal_height=”yes” content_placement=”middle” gap=”15″ css=”.vc_custom_1516921883427{margin-top: 0px !important;margin-bottom: 5px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][vc_column_inner width=”1/3″ css=”.vc_custom_1516930383577{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(https://dev.keylimeinteractive.com/wp-content/uploads/2016/08/KLI-Auto-Insurance-Best-Mobile-Experience.jpg?id=5475) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_custom_heading text=”Auto Insurance Best Mobile Experiences” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes” css=”.vc_custom_1516921594344{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 3% !important;padding-right: 3% !important;padding-bottom: 3% !important;padding-left: 3% !important;}”][vc_column_text]
1. GEICO
2. USAA
3. State Farm
*As of 12/31/2017
[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1516930393009{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(https://dev.keylimeinteractive.com/wp-content/uploads/2016/08/KLI-Banking-Best-Mobile-Experience2.jpg?id=5473) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_custom_heading text=”Banking Best Mobile Experiences” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes” css=”.vc_custom_1516918645809{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 3% !important;padding-right: 3% !important;padding-bottom: 3% !important;padding-left: 3% !important;}”][vc_column_text]
1. USAA
2. Bank of America
3. Navy Federal Credit Union
*As of 11/30/2017
[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1516930407035{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(https://dev.keylimeinteractive.com/wp-content/uploads/2016/08/KLI-Credit-Card-Best-Mobile-Experience2.jpg?id=5472) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_custom_heading text=”Credit Card Mobile Experiences” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes” css=”.vc_custom_1516918662456{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 3% !important;padding-right: 3% !important;padding-bottom: 3% !important;padding-left: 3% !important;}”][vc_column_text]
1. USAA
2. Bank of America
3. Wells Fargo
*As of 01/31/2018
[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_row_inner equal_height=”yes” gap=”15″ css=”.vc_custom_1516921891503{margin-top: 5px !important;margin-bottom: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;}”][vc_column_inner width=”1/3″ css=”.vc_custom_1516930422113{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(https://dev.keylimeinteractive.com/wp-content/uploads/2016/08/KLI-Home-Owners-Best-Mobile-Experience2.jpg?id=5471) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_custom_heading text=”Home Owners Best Mobile Experiences” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes” css=”.vc_custom_1516921612652{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 3% !important;padding-right: 3% !important;padding-bottom: 3% !important;padding-left: 3% !important;}”][vc_column_text]
1. USAA
2. Liberty Mutual
3. State Farm
*As of 09/30/2017
[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1516930430220{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(https://dev.keylimeinteractive.com/wp-content/uploads/2016/08/KLI-Online-Grocers-Ranking2.jpg?id=5468) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_custom_heading text=”Online Grocers Mobile Experiences” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes” css=”.vc_custom_1516921631568{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 3% !important;padding-right: 3% !important;padding-bottom: 3% !important;padding-left: 3% !important;}”][vc_column_text]
Coming 2018
[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″ css=”.vc_custom_1516930439481{padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 0px !important;padding-left: 0px !important;background-image: url(https://dev.keylimeinteractive.com/wp-content/uploads/2016/08/KLI-Automotive-Ranking2.jpg?id=5466) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_custom_heading text=”Car Buying Mobile Experiences” font_container=”tag:h2|text_align:center|color:%23ffffff” use_theme_fonts=”yes” css=”.vc_custom_1516921646785{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 3% !important;padding-right: 3% !important;padding-bottom: 3% !important;padding-left: 3% !important;}”][vc_column_text]
Coming 2018
[/vc_column_text][/vc_column_inner][/vc_row_inner][vc_empty_space][vc_btn title=”Learn More About our Competitive Reports” size=”lg” align=”center”][vc_empty_space][/vc_column][/vc_row][vc_row disable_element=”yes”][vc_column][vc_basic_grid post_type=”white-papers” max_items=”6″ gap=”25″ orderby=”author” item=”4506″ initial_loading_animation=”flipInX” grid_id=”vc_gid:1517520089289-78aa1fa3-8b4a-7″ css=”.vc_custom_1516728926502{margin-top: 0px !important;margin-right: 0px !important;margin-bottom: 0px !important;margin-left: 0px !important;padding-top: 0px !important;padding-right: 0px !important;padding-bottom: 50px !important;padding-left: 0px !important;}”][/vc_column][/vc_row]